Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of our cookie policy.

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to us when registering with our website (including your name, email address, and phone number);

(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters;

(d) information that you supply to us through our enquiry forms, including the nature of your project or campaign;

(e) information generated in the course of the use of our services (including the timing, frequency and pattern of service use);

(f) any other personal information that you choose to send to us.

3. Using personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy.

3.2 We may use your personal information to:

(a) administer our website and business;

(b) personalise our website for you;

(c) send you non-marketing commercial communications;

(d) send you email notifications that you have specifically requested;

(e) send you our email newsletter (you can inform us at any time if you no longer require the newsletter);

(f) send you marketing communications relating to our business which we think may be of interest to you, where you have specifically consented to this;

(g) deal with enquiries and complaints made by or about you;

(h) keep our website secure and prevent fraud.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our group of companies insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate (primarily the UK) in order to enable us to use the information in accordance with this policy.

5.2 Personal information may be transferred to countries which do not have data protection laws equivalent to those in force in the UK (such as the United States of America). Where such transfers occur, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or the UK International Data Transfer Addendum, to ensure your data remains protected.

5.3 You expressly agree to the transfers of personal information described in this Section 5.

6. Retaining personal information

6.1 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose.

6.2 Without prejudice to Section 6.1, we will usually delete personal data after 12 months of inactivity, unless required to retain it for legal or compliance reasons.

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3 We may notify you of changes to this policy by email or through our website.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you (a Subject Access Request).

9.2 You have the right to have any inaccurate personal data rectified or completed.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 You have the right to request the erasure of your personal data (‘the right to be forgotten’) in certain circumstances.

10. Contact Us

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email or by post to our Manchester or Preston offices as listed on our contact page.